2025 Annual Report

 

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Cindy Kohlmorgen

President/CEO Report to Membership

I’m honored once again to share the results of your credit union from 2025. This past year brought its share of challenges and opportunities, but through every shift in the economy, one thing never changed—Via Credit Union’s dedication to empowering our members and strengthening the communities we call home.

Together, we achieved meaningful progress. Members saw their savings grow as we returned $9.7 million in dividends. Even as lending conditions tightened, we continued to stand by members making important financial decisions, originating 5,557 loans, totaling $143 million. 

ViaCU grew steadily as well, reaching $583 million in assets. We reinforced our financial strength by adding $7.1 million to net worth and maintaining a capital ratio well above industry norms. These results reflect our commitment to long-term stability and exceptional service.

Our dedication to community impact remained strong. In 2025, we invested more than $70,000 in sponsorships, scholarships, and donations—putting our commitment to people helping people into action.

As we look to the future and prepare to celebrate our 90th year, we remain committed to enhancing our processes, products, and services so we can stay responsive to members’ needs in a rapidly evolving digital landscape. Our continued strength and adaptability are made possible by the trust and support of our members, our dedicated team, and the communities we are honored to serve.

Cindy Kohlmorgen
President/CEO 

Deleane Solomon

Board of Directors Report

Via Credit Union continued to have strong growth in 2025, ending the year with a net worth of $77,220,976.55 and paying out $9,712,217 in dividends during the year.

This past year, President/CEO Cindy Kohlmorgen has worked diligently to ensure Via Credit Union is equipped with the necessary staff and to address  essential operational needs. This builds upon the already strong foundation of Via Credit Union, which strives to maintain our sound financial standing and prepares us for growth in the future.

We are very thankful for the Via Credit Union staff members—many of whom are long-time, dedicated, hard working, loyal employees that have served you, our members, over the years.

The Board’s goal is to continue to provide outstanding service by updating equipment and software to meet the challenges of this financial landscape. The Board is committed to helping our members achieve financial success. Safety and security of member assets are the Board’s top priority.

The Board wishes to thank you, the members, for your trust and confidence in Via Credit Union for your financial needs.

Deleane Solomon
Board of Directors Chair

The 89th Annual Meeting of Via Credit Union was held virtually at the South Branch (4505 S. Adams Street) in Marion, Indiana on Saturday, April 26, 2025.  A welcome was given by Board Chair, Deleane Solomon.  She mentioned that the full annual report is available for everyone on our website at:  www.viacu.org/pdf/AnnualReport.pdf .  Full biographies for each of this year’s nominees were included in the Notification of Annual Meeting in February, 2025.

The Business Meeting was called to order by Chair Solomon at noon.  It was determined by the Secretary that a quorum was present. Those in attendance at the meeting were: Deleane Solomon, Clyde Thornell, Kristen McDaniel, Mark Conyers, Stephanie Mansbarger, Cindy Kohlmorgen, Karen Mitchener, Alexis Leach, Janet Shanks, Lori Fiene, Taylor Little, Samantha Bacon, Christy Burbank, John Lightle, Valerie McHarry, John Velasquez, Nora Conyers, Georgette Miller, Susan Waggoner, W. Paul Vinco, Beth Fitzjarrald, Michelle Peterson and Dawn Zoda.  Attending remotely were members: Craig Persinger, Chris Sipes and Robert Benjamin.

John Lightle made a motion to accept the minutes from the 88th Annual Meeting as printed and distributed.  A second was made by Clyde Thornell and the motion carried.

Valerie McHarry made a motion and called for the “Report to the Membership” from the CEO, the “Supervisory Committee Report” and the “Report of the Board of Directors”.  This was seconded by John Lightle and the motion passed.

Chair Deleane Solomon called for any unfinished business and there was none.

There was then a call for new business by Chair Solomon and there was none.

The Nominating Committee has nominated one (1) member for the Board of Director vacancy and one member for the one (1) Supervisory Committee vacancy.  A notice for nominees by petition was mailed to the membership in February.  The Secretary received no nominations by petition.  Due to having only one candidate for each position, the Board Chair declared each nominee elected by general consent.  The elected member of the Board of Directors is Bernie Sones for a three-year term.  The elected member of the Supervisory Committee is Dwight Ott also for a three-year term.  Chair Solomon thanked the Board members for their willingness to serve.  She also went on to thank the members of the Nominating Committee for their service.  These members are John Lightle (Chair), Butch Shockey and Valerie McHarry. 

Chair Solomon called for any other business to come before this assembly.  There was none.

Chair Solomon also recognized the “carry-over” members of the Board of Directors and the Supervisory Committee.  The Board members include Valerie McHarry, John Lightle, Deleane Solomon, Clyde Thornell and John Velasquez.  The Supervisory Committee members are Jerry Showalter and Doug Bryant.    Chair Solomon also went on to thank the Board of Directors for the Credit Union Service Organization, Via Financial Group, LLC.  for their service.  These members include Dan Brauchler (Chair), Cathy Moritz (Vice-Chair), Cindy Kohlmorgen (Secretary/Treasurer), Dick Kibbey, Jack Shaffner and Suzanne Warnock.

There was also a moment to recognize Greg Maurer for his 53 years of service to Via Credit Union on the Board of Directors. He was awarded Director Emeritus status.

President/CEO, Cindy Kohlmorgen gave brief remarks mentioning that ViaCU has grown not only financially but also in membership numbers during the last year. She then went on to recognize the following employees, who reached milestone work anniversaries during the past year:

10 Years
Abbie Townsend 9/2/2014
Christy Burbank 9/09/2014

15 Years
Jennifer Alexander 4/29/2009

20 Years
Kim Speidel 3/15/2005

25 Years
Barb Anderson 11/01/1999
Susan Waggoner 9/08/1999

30 Years
Wendy Myrick 4/25/1995

35 Years
Cindy Kohlmorgen 6/13/1989
Pam Wentz 1/02/1990

40 Years
Taha Boles 4/23/1985


Cindy also went on to acknowledge our new hires since the last annual meeting, they are: Tracy Karnes, Paityn Martin, Erinn Bell, Emily Cannon, Kayley Carmona Rendon, Kameren Bowman, Nicole Akin, Kaycee Sands, Jennifer Meyer, Shelly Kemp, Theresa Green, Sadie Gleason, Nancy DeLeon Beltran, Sedalia Herrera, Mark Conyers, DeShea Knipp, Heavyn Davis, Kaitlyn Alberding and Cierra Hartley.

Chair Solomon gave closing remarks and recognized Samantha Bacon (Graphic Designer) for the theme and design of the Annual Report this year.  

Deleane Solomon, Chair of the Board of Directors then declared the meeting adjourned at 12:06 pm.

John Velasquez
Board Secretary

The Supervisory Committee is responsible for making sure that Via Credit Union’s financial records are in order and that internal controls are in place to protect the assets of ViaCU and its members. The committee does this by making sure that an annual audit is conducted and by making sure that internal controls are tested regularly.

The specific activities of the Supervisory Committee utilized in accomplishing these responsibilities include, but are not limited to:
hiring and working with an external audit firm, reporting audit findings to the Board, verifying closed accounts, conducting cash counts, monitoring employees’ and Board members’ loans, monitoring Board actions, reviewing dormant accounts, and reviewing internal controls.

In fulfilling these responsibilities, the Supervisory Committee works closely with Via Credit Union’s Internal Auditor.

Forvis, LLP performed an audit of the consolidated financial statements of Via Credit Union as of and for the year ended December 31, 2024. As a result, they issued an unmodified (or “clean”) opinion dated April 22, 2025, as to whether the consolidated financial statements of ViaCU, as of and for the year ended December 31, 2024, are fairly presented in all material respects.

Crowe, LLP has been retained to perform the audit as of and for the year ended December 31, 2025.

Members of Via Credit Union may contact the Supervisory Committee at P.O. Box 613, Marion, Indiana 46952-0613 to voice any concerns and questions regarding the operation of ViaCU.

Jerry Showalter, Chair
Dwight Ott, Member
Doug Bryant, Member

The Nominating Committee submits the following for the Via Credit Union Board for a three year term, beginning April 2026:

Deleane Solomon

Deleane Solomon

Chair (3 years)

Clyde Thornell III

Clyde Thornell III

Vice Chair (3 years)

John Velasquez

John Velasquez, HFA, MA

Secretary (3 years)

 

The Nominating Committee submits the following for the Via Credit Union Supervisory Committee for a three year term, beginning April 2026.

Jerry Showalter

Jerry Showalter

Committee Member (3 years)

 

Notice was given to the membership in a timely manner that nominations for vacancies could be made by petition if received by March 2, 2026.

 

  2024 2025
Assets    
Loans to members 432,871,602 432,272,550
Cash on hand/on deposit 3,336,740 4,161,136
Investments 123,668,306 124,622,336
Land & Building 3,185,258 2,993,389
Furniture & Equipment 967,638 1,027,425
Share Insurance Fund 4,688,075 4,694,804
All other assets 8,488,992 12,444,209
Total Assets 577,206,611 582,215,850
     
 Liability & Equity    
Accounts Payable 1,174,752 1,314,584
Misc. Liabilities 1,925,374 1,984,119
Deposits 503,971,131 501,696,170
Statutory Reserve 28,435,272 32,271,227
Other reserve & undivided earnings 41,699,981 44,949,749
Total Liabilities & Equity 577,206,611 582,215,850
     
Statement of Income & Expenses    
Loans 22,909,303 24,812,372
Investments 3,464,821 4,135,153
Other 5,024,148 5,171,584
Total Income 31,398,272 34,119,109
     
Expenses    
Salaries & Employee Benefits 7,679,253 8,092,855
Administration & Operation 8,174,299 9,006,188
Member Insurance 24,751 30,656
Dues & Supervisory Fees 58,917 54,106
Total Expenses 15,937,220 17,183,805
     
Income After Expenses    
Non Operating Gain/Loss -134,917 -137,363
Dividends Paid 9,425,563 9,712,217
Net Income 5,900,572 7,085,723

As of December 31, 2025

 

Net WorthNet Worth

 

Loans Funded

Total Loans 2025

Return on Average Assets

Return on Average Assets

ViaInsurance Agency

ViaCU offers a fall range of insurance products with personalized service and affordable prices available through various well-known carriers such as Foremost, Progressive, Safeco and Western Reserve Group.

Insurance Coverage

Automobile
Homeowners
Mobile Homeowners
Farm Properties
Commercial

Motorcycle
Recreational Vehicle
Watercraft
Condominium
Renters

Beth Combs is a licensed property and casualty Insurance Agent, with over 45 years of experience.

Members can contact Beth for a free, no obligation quote. She can examine the members’ insurance needs to ensure they have adequate coverage at a reasonable cost at 765.733.9058.

Insurance products are offered through ViaInsurance Agency, a subsidiary wholly owned by Via Credit Union. Insurance products are not deposits in, obligations of, or guaranteed by Via Credit Union and are not insured by the National Credit Union Share Insurance Fund (NCUSIF), or any other agency of the United States. Any insurance required as a condition of an extension of credit by ViaCU is not required to be purchased from ViaInsurance Agency and can purchased from an agent or insurance company of the member's choice.

ViaInvestment Services

In May 2025, our investment program transitioned from CUSO Financial Services, L.P. to LPL Financial—an important step forward in strengthening the services we offer our members. This change allows us to continue delivering personalized investment guidance while leveraging the scale, resources, and long term stability of a leading wealth management firm. Through LPL Financial, our members gain access to enhanced technology, expanded investment solutions, financial planning, and a strong commitment to service and compliance. Most importantly, this transition supports our ongoing mission: helping members plan with confidence, build wealth, and work toward their financial goals. By aligning with LPL Financial, we are better positioned to meet the evolving needs of our membership today and in the years ahead.

Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. Via Credit Union and ViaInvestment Services are not registered as a broker-dealer or investment advisor. Registered representatives of LPL offer products and services using ViaInvestment Services, and are employees of LPL. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of, Via Credit Union or ViaInvestment Services. Securities and insurance offered through LPL or its affiliates are:

NOT INSURED BY NCUA OR ANY OTHER GOVERNMENT AGENCY
NOT CREDIT UNION GUARANTEED NOT CREDIT UNION DEPOSITS OR OBLIGATIONS MAY LOSE VALUE

 

 

 

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